Terms of Service

Effective Date: April 17, 2026

These Terms of Service govern access to and use of the Dhivija Collections website, product catalogue, enquiry forms, and related commercial communication. By using this website, you agree to these terms.

1. Business Use

This website is intended to provide information about our products, export support, and wholesale supply capabilities. Product descriptions, images, packing references, and availability information are presented for general commercial communication and may change without prior notice.

2. Quotations and Order Acceptance

Any quotation, discussion, or price shared through this website or by follow-up communication is subject to confirmation by Dhivija Collections. Orders are treated as accepted only after express confirmation from our side and, where applicable, receipt of the required advance or full payment.

3. Pricing and Payment

• All quoted prices are subject to availability, packaging terms, destination requirements, and applicable taxes or export charges.
• Payment terms may vary depending on order size, product type, dispatch schedule, and customer history.
• Banking, gateway, foreign exchange, or remittance charges imposed by third parties remain the responsibility of the buyer unless agreed otherwise in writing.

4. Shipping, Delivery, and Export Documentation

Dispatch timelines are estimates and may be affected by stock readiness, documentation, transport delays, port conditions, regulatory procedures, force majeure events, or buyer-side clearance issues. Buyers are responsible for providing accurate delivery and import details.

5. Product Representation

We make reasonable efforts to describe products accurately. Natural, handmade, batch-based, or packaging-related variations may occur. Minor differences in texture, shade, presentation, or packing do not automatically constitute a defect.

6. Website Use Restrictions

• You may not misuse this website, interfere with its operation, or attempt unauthorized access to any part of the service.
• You may not copy, reproduce, scrape, or republish website content for commercial reuse without written permission.
• You may not submit false, misleading, abusive, or unlawful material through forms or communication channels on the website.

7. Intellectual Property

Website text, branding, product presentation, graphics, and other original materials on this website remain the property of Dhivija Collections or the relevant rights holder and may not be used without authorization.

8. Limitation of Liability

To the maximum extent permitted by law, Dhivija Collections is not liable for indirect, incidental, or consequential losses arising from website use, delayed dispatch, third-party logistics failure, customs issues, or reliance on general website information without direct order confirmation.

9. Governing Law

These terms are governed by the laws of India. Any dispute arising from the use of this website or from associated transactions shall be subject to the jurisdiction of competent courts in Jaipur, Rajasthan, unless otherwise agreed in writing.

10. Contact

Questions regarding these terms may be sent to:

Dhivija Collections
Address: 12-13, Ranj Kunj, Kartarpura Industrial Area, 22 Godam, Rajasthan, India
Phone: +91 +91 96642 73331
Email: