Privacy Policy

Effective Date: April 17, 2026

Dhivija Collections respects the privacy of buyers, distributors, enquiry visitors, and wholesale customers who interact with this website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use our website.

1. Information We Collect

We may collect information that you submit directly to us, including your name, company name, email address, phone number, WhatsApp number, shipping destination, order requirements, and any commercial details shared through enquiry, checkout, or contact forms.

We may also collect technical information such as IP address, browser type, device data, pages visited, referral source, and basic analytics needed to understand site usage and protect the website from misuse.

2. How We Use Information

• To respond to product enquiries, wholesale requests, and export-related discussions.
• To prepare quotations, process orders, and coordinate packaging, dispatch, and documentation.
• To contact you about your request, order status, or post-sale support.
• To improve the website, product presentation, and customer service experience.
• To meet accounting, tax, customs, shipping, and legal compliance obligations.

3. Sharing of Information

We do not sell personal data. Information may be shared only where reasonably necessary with payment processors, logistics partners, courier or freight handlers, export documentation service providers, technical service vendors, or legal authorities when required by law.

4. Cookies and Analytics

This website may use cookies or similar technologies to maintain basic site functionality, understand traffic patterns, and improve performance. You may change your browser settings to limit cookies, though some features may not work as intended.

5. Data Retention

We retain enquiry, order, and transaction information for as long as needed for business operations, legal recordkeeping, dispute handling, and regulatory compliance. When data is no longer reasonably required, we may delete or anonymize it.

6. Your Rights

You may contact us to request correction of inaccurate information, update business contact details, or ask reasonable questions about the data associated with your enquiry or order. We may keep limited records where retention is legally required.

7. Data Security

We use reasonable administrative and technical safeguards to protect information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method can be guaranteed fully secure.

8. Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms followed by those external sites.

9. Policy Updates

We may revise this Privacy Policy when our business practices, website features, or legal obligations change. The latest version will always be posted on this page with the updated effective date.

10. Contact

For privacy-related questions, please contact:

Dhivija Collections
Address: 12-13, Ranj Kunj, Kartarpura Industrial Area, 22 Godam, Rajasthan, India
Phone: +91 +91 96642 73331
WhatsApp: +91 78914 53722
Email: